This web site http://www.prudentialife.com is created, owned and maintained by Prudentialife Plans, Inc. Please read these terms and conditions carefully before using this site and its services. By using this site, you hereby agree that you have understood each and every provision, including, but not limited to your rights, obligations, and applicable terms and conditions as set forth herein as well as additional terms inherent to online transactions. You also warrant that you are at least 18 years of age.
We may, at our exclusive discretion, change, modify, add, and/or remove portions of this Terms of Use at any time. Any subsequent use by you of the website will constitute an acceptance of those modifications. You are also advised to periodically visit this page.
In this Terms of Use, the words “You”, “Your” and “User” refers to authorized users (Planholders and Customers alike) of this site. The words "We", "Us" and "Our" refers to Prudentialife Plans, Inc.
TERMS AND CONDITIONS
DISCLAIMER. All information posted is given in good faith. However, we cannot assure you that all information will be current and complete at all times and they are also subject to change. All information and online services provided on this web site is provided “as is” without warranty of any kind, either expressed or implied. We disclaim all warranties, expressed or implied including, without limitation, those of merchantability, fitness for a particular purpose and noninfringement with respect to reliance on the information provided and its use. Furthermore, information on this site does not supersede the actual written contracts and agreements that govern Prudentialife Plans, Inc. products.
LIMITATION OF LIABILITY. We shall strive to provide you access to this site. However, there are times the site maybe down due to systems maintenance, electrical or network failure or any other reasons beyond our control. To the full extent permitted by law, Prudentialife Plans, Inc. shall not be liable for any loss, claims, damages, costs (including legal costs) or expenses arising out of reliance on any information on the website or being unable to access this website, such as, but not limited to, loss of savings, the provision of personally identifiable information, any failure of performance, error, omission, delay in operation or transmission, computer virus, communication line error and third party theft.
NO ENDORSEMENT OF WEBSITE CONTENT. Prudentialife Plans, Inc. neither endorses nor is responsible for the accuracy or reliability of any opinion, advise or statement made on or off the website by anyone other than our employees acting in their official capacities. The materials on this web site are provided as a service to its customers and planholders and may be used for informational purposes only. It is not intended to provide you with any personalized financial or legal advice.
CUSTOMER AND PLANHOLDER PAGE USER AGREEMENT
GENERAL. Depending on the type of registration and details provided, users are given access to the Customer or Planholder Page. General public registrants are given access to the Customer Page where they can get product quotations, apply and pay for their Prudentialife plans online. Verified planholder registrants are given access to the Planholder Services page. Aside from the same service provided to general public registrants, Planholder are also given access to features related to servicing of their plans. As such, Planholder registrants are required to provide additional personal information and details regarding their plan to establish and confirm their identity. The username and password nominated during the registration will be required every time the users access the Customer or Planholder Page. In view of the foregoing statements, upon establishment and confirmation of your identity as the user, after conforming with validation requirements set (especially applicable to Planholder registrants), subsequent access by you to our online services through the use of the username, password and e-mail address (collectively called “account information”) you indicated during the registration process, will no longer require validation. We shall be entitled but not obliged to verify any instructions given through the use of your account information.
RESPONSIBILITY OF THE USER. While we shall undertake every reasonable care to ensure the security of and to prevent unauthorized access to the services, which are part of the facility being provided through this site using technology reasonably available, you acknowledge that you will be solely responsible for the protection of the account information you registered with us. You agree that you are the exclusive owner and are the only authorized user of your account information and you accept sole accountability for its use, confidentiality and protection. As such, all transactions entered through the use of your account information will be considered legal and binding as that of a written request. In the event you feel that the security of your account information have been compromised, you agree that you will take immediate action to change your account information by updating “My Account” facility found in this site and that you will immediately report to us through the e-mail address eservices@prudentialife.com any unauthorized access to your records. You acknowledge not to rely on e-mail alone if you need to contact us or for any immediate concerns you might have.
TRANSACTION NOTIFICATION. Any online notifications that appear on the screen do not mean that the transaction had been accepted or rejected. These notices may mean that the information had been transmitted or could not be transmitted to our system or to our partner’s system (i.e. secured payment gateway). We shall send correspondence either by e-mail or mail by post to all transactions, whether successful or not. If you do not receive any communication from us within five business days after sending the request or transaction, please e-mail us at eservices@prudentialife.com. TERMINATION OF WEBSITE ACCESS TO THE SITE. We reserve the right to terminate your right to access this site or/and its services in the event of any conduct by you which we, at our sole discretion, find unacceptable or in the event of any breach by you of this Agreement. We reserve the right to discontinue, if commercially practicable and reasonable, access to this site. Notice maybe given to you through your registered e-mail address or maybe posted in this site.
PRIVACY POLICY. Your privacy and security are very important to us. Certain information are collected and used by this site in order to provide product quotations and other online services. We shall collect no personal information about you when you visit our website unless you choose to provide that information to us. The use of collected information is subject to our Privacy and Security Policy. Please visit Privacy Policy and Security Policy to view these policies in full.
COPYRIGHT. This website contains copyrighted materials, trademarks and other proprietary information. You may copy information for non-commercial and personal use only and must acknowledge the source. No part of this site maybe published or reproduced without prior request from Prudentialife Plans, Inc.
For any questions or concerns about the terms of use stipulated herein, please contact us at helpdesk@prudentialife.com.